The rules for using our website and working with us on publishing, design, marketing, and creative services. Please read them before placing an order or starting a project.
By accessing our website or purchasing services from ingramsparkexperts ("we", "us", or "our"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site or services.
These Terms apply to all visitors, clients, and users of our publishing, editing, design, illustration, marketing, audiobook, and related creative services.
ingramsparkexperts is an independent brand and operates as its own separate entity. We are not affiliated with, endorsed by, sponsored by, or officially connected with any third-party company, publishing platform, distributor, or brand unless clearly stated in writing.
Any references to third-party platforms, retailers, tools, or publishing services are used only to describe the services we may help clients access or manage as part of their publishing, design, marketing, or creative projects.
All communication, project work, billing, support, and service delivery are handled under our own business identity and professional process.
By using our services, you acknowledge that you are working directly with ingramsparkexperts as an independent service provider.
We provide professional publishing and creative services, including but not limited to:
We may modify, pause, or discontinue any service at any time. Active projects will be handled according to the scope agreed at purchase.
Upon full payment for a completed project, you generally receive ownership rights to the final deliverables we create for you — such as approved designs, formatted files, and agreed written content — as defined in your package or statement of work.
Until payment is received in full, work product may remain our property and final files may be withheld until outstanding balances are cleared.
You represent that you have the legal right to all manuscripts, ideas, images, trademarks, and materials you provide. You are responsible for any claims arising from content you supply.
Prices shown on our website or in a custom proposal may change without notice for future orders. Your quoted price applies to the project you accept.
Unless stated otherwise, prices are in USD. You are responsible for any fees or taxes charged by your bank or payment provider.
Revisions and refunds depend on your selected package and project stage. Our full Refund Policy is published separately and forms part of these Terms.
Please review drafts carefully and provide consolidated feedback so revisions stay efficient and on schedule.
We treat client information, manuscripts, and project materials as confidential and do not share them with unauthorized third parties.
We do not claim public credit for your book or brand work unless you give written permission. Portfolio or testimonial use, when requested, will be agreed with you in advance.
We may refuse or stop work on projects that include:
If prohibited content is identified during a project, we may terminate services. Refunds, if any, will follow our Refund Policy.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of our website or services — including lost profits, lost sales, or business interruption.
Our total liability for any claim related to a specific project will not exceed the amount you paid us for that project or service.
These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.
Disputes arising from these Terms or our services will be resolved in the appropriate courts or forums within the United States, unless otherwise required by applicable law.
We may update these Terms from time to time. The current version takes effect when posted on this page. Your continued use of our website or services after an update constitutes acceptance of the revised Terms, to the extent permitted by law.
Questions about these Terms? Contact us at info@ingramsparkexperts.com or call +1 (404) 465-1374.
Website: https://ingramsparkexperts.com/
We're happy to walk you through any section before you sign off on a project. Call or request a quote — we typically respond within one business day.